2 plant questions — one ID and one HELP!

2 plant questions — one ID and one HELP!

I was directed here by several very enthusiastic friends with glowing recommendations about the community, so I hope you can help :) Quick Background -- we bought our first home a little over a year ago, and for the first year, I let things kind of just "run" with basic maintenance, so I could see it through a full year with seasonal changes, and make sure I knew where everything was, keep an eye out for surprise spring bulbs, etc. Now that we're in our second spring here and I am itching to get into it all, but as I grew up in the Caribbean, most of my green thumbiness is for tropical plants and landscapes, and not so much for Charlotte, NC gardens.

There are two issues right now that are bugging me -- IDing a shrub that was planted by the previous owners (3 of them in no discernible pattern) and a conifer that seems to have a two-face issue. Here's the shrub. Right now they are about 2-3 feet high, with a white-to-slightly-pinkish 1-2 inch flower that looks like a...well, a bell? A good-n-plenty? Not sure how to describe it, and I had a helluva time getting a close up with my camera for some reason: "I'm a....what? The next problem is one of the ornamentals in front of the house. It's a conifer or evergreen of some kind, and one one side, it looks fine, with new growth coming up in all it's bright baby green glory (I love Spring!) so I know it's alive: Ah, pretty HOWEVER! If you look at the back side of the plant, you get: ZOMBIE! It's been like this since we moved in. I don't know if it's diseased, or dying, or just needs....something. The only thing I can think of that might be impacting it environmentally is that there is a downspout that empties right onto it: Picture of said downspout Any advice you have would be great! I hate to lose it, but I'm at a loss as to what to do with my half-and-half little tree! Thank you so much in advance!
pretty in pink!

pretty in pink!

Some pictures of my old college apartment

Some pictures of my old college apartment

How We Can Save the Bees

How We Can Save the Bees

Tulips

Tulips

Flower ID

Flower ID

A Delightful Surprise

A Delightful Surprise