This is part vent, part question... about eight months ago, I started using a cleaning service and after a few months, they seemed somewhat unreliable so I switched to a different service. Between both of them, it seems like there has been some kind of issue or problem every time and I'm wondering if this is supreme bad luck or just typical for cleaning services. Examples of the issues or problems: Member of the crew got sick and went home with the key instead of bringing it back to the office so another crew could pick it up and do the job; had to reschedule. A member of the crew fell and got hurt on the way home from another job and went home with the key so another crew was unable to pick it up and do the job; had to reschedule The crew calls because they "can't get into the house" (because they are using the key in the wrong door) I changed the cleaning to monthly instead from biweekly and they showed up and cleaned after 2 weeks anyway. The regular cleaning was scheduled for Tuesdays & they didn't show up (or call) the Tuesday after Labor Day. When asked, the explanation was "it was Labor Day".