job interview questions — preparing for a job interview
Tomorrow I have an interview for a customer service position at the AT&T call center. The pay is higher than anything I've had, I'll get a discount on my phone service, and they offer GREAT insurance benefits. So, in short, I really, really, really need this job. Everything else in my life pretty much depends on it. That's why I'm here. Has anyone been interviewed by AT&T before? Do you remember any of the questions they asked of you? Basically, I just want a general idea of how the interview process is. I think that I conduct myself pretty well in interviews, but I've been mostly unemployed for the last year, so obviously I don't conduct myself well enough. From what I can tell, AT&T has pretty high standards. I was told by HR that they spend nearly $34,000 per new hire. My competition doesn't look that tough, but maybe I'm overestimating myself. So, I guess here's the full extent of what I want to know, of course I don't expect anyone to be able to answer everything, but these are definitely on my mind right now: - What questions will they ask me? - What do they look for in a candidate? - What attitudes or attributes separate a perfect hire from the next person? - Does anyone here work for AT&T or a similar call center? What was the process like for you? - Is anyone here in charge of interviewing at their company? What do you look for? Can you give me some advice? As always, I really appreciate it. Thank you in advance for anything you can share with me. This is so important to me. ETA: Thanks everyone! You all gave me wonderful suggestions and advice. I'm going to tag this so that others in the same situation will see it because it truly is helpful. I just got back from the interview, and everything went superbly. Reading your responses got me in a frame of mind to recollect events at a moment's notice. I replied to all of her questions with such finesse, grace, and humor. At the end of every answer she would nod her head, smile, and say, "Good, that is excellent," or "Superb," and other positive things. I feel really good about this, and I'm so glad I posted here. I have a feeling I'm going to get the job.