Question about paying a debt
Almost two years ago I lived with my then best friend. She needed a cellphone and so I got her one, putting the bill in my name. After a year, she just stopped paying on it, sending it collections. I was determined not to pay it, but how quickly things like buying a house made me change my mind. I got the name of the collection agency from the phone company (US Cellular) and talked to a guy about making two payments to pay off the debt. The first payment was to be on the 18th of last month, and the next one on the 18th of this month. He took my information and gave me a number that "verified" my payments. Today I get my bank statement and there is no with drawl. I call the company again today and they have no record of me even calling. I even gave the woman the number that the guy gave me. She said she couldn't find it in the system and transfered me to her supervisor. He also said there was no payments to be found and when I asked if I could just pay the whole thing and be done with it he said that I shouldn't worry about it because the debt had been on my report so long! I WANT to give these people money. Why are they not working with me? How can I get them to either work with me or take the debt off my credit report?