check processing changes

check processing changes

Banking Technologies With all of the new technologies, and because of electronic processing, checks can be processed faster than ever before. It is important to make sure that you have enough money in your account to cover any checks that you have written. Because of this, banks are not required to keep paper copies of your checks, and you may not even be able to get copies. To explain this, the office of the controller of the currency issued a consumer advisory, "Writing a Check: Understanding Your Rights", which can be found at http://www.occ.treas.gov If consumers have problems which can not be resolved with their bank, there are places that they have to turn. For questions on national banks, you may contact the Customer Assistance Group of the controller's office at (800)613-6743, or by e-mail at [email protected] For problems with state-chartered banks, one may contact the state attorney general or the state banking department. You may find contact information for the state attorney general at http://www.naag.org, which is the National Association of Attorneys General. For the Conference of State Bank Supervisors, you may use http://www.csbs.org/links/state_links.asp For banks that are a member of the Federal Reserve System, you may also contact the Federal Reserve Board at http://www.federalreserve.gov/consumers.htm Also, you may contact those who are members of the Federal Deposit Insurance Corp. (FDIC) at http://www.fdic.gov/consumers/consumer/index.html From Rep. John Shimkus' weekly e-newsletter
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